🔄 Refund & Return Policy – Quantumboltpc
Effective Date: March 3, 2025
Last Updated: March 3, 2025
At Quantumboltpc, we strive to provide our customers with premium luxury timepieces and an exceptional shopping experience. However, we understand that sometimes a return or exchange may be necessary. This Refund & Return Policy outlines our guidelines to ensure a smooth process.
1. Eligibility for Returns & Exchanges 🔍
To qualify for a return or exchange, the following conditions must be met:
✔ The item must be unused, unworn, and in its original condition 🕰️
✔ The product must include all original packaging, tags, and accessories 📦
✔ The return request must be made within 14 days of the delivery date ⏳
✔ A valid proof of purchase (receipt or order confirmation) must be provided ✅
⚠️ Non-Returnable Items:
❌ Custom or engraved watches
❌ Final sale items or clearance products
❌ Watches that show signs of wear, damage, or modification
2. How to Initiate a Return 🔄
To start a return or exchange, please follow these steps:
📨 Step 1: Submit a Request
📩 Email us at info@quantumboltpc.com with:
✔ Order number
✔ Reason for return
✔ Clear photos (if applicable)
📦 Step 2: Package the Item
Securely pack the product in its original packaging and ensure that all accessories and documents are included.
🚚 Step 3: Ship the Return
Send the package to our return address:
📍 Return Address:
Quantumboltpc Returns Department
1398 Colony Dr, Saline, Michigan (MI), 48176, United States
📌 Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Refund Process 💳
Once we receive and inspect your returned item:
✔ You will receive an email confirmation regarding approval or rejection of the refund.
✔ Approved refunds will be processed within 5-7 business days via the original payment method.
✔ Shipping costs are non-refundable, except in cases of damaged or incorrect products.
4. Exchanges 🔄
If you would like to exchange an item for a different model, you must:
✔ Return the original product following the return steps.
✔ Place a new order for the desired watch.
We process exchanges as quickly as possible to ensure a hassle-free experience.
5. Damaged or Incorrect Items ❌
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement or a full refund at no extra cost.
💡 Tip: Take clear photos of the issue and email them to us for faster resolution!
6. Late or Missing Refunds ⏳
If you haven’t received a refund yet:
✔ Check your bank account again.
✔ Contact your credit card provider, as processing times may vary.
✔ If the issue persists, email us at info@quantumboltpc.com for further assistance.
7. Contact Us 📞
For any questions or concerns regarding our Refund & Return Policy, feel free to reach out to us:
📍 Address: 1398 Colony Dr, Saline, Michigan (MI), 48176, United States
📞 Phone: (734) 470-6029
📧 Email: info@quantumboltpc.com
🌐 Website: quantumboltpc.com
✨ We value your trust and aim to provide the best luxury watch shopping experience! 🕰️🚀