Refund & Return Policy

Effective Date: July 13, 2025

At QuantumBoltPC, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a fair and transparent return and refund process.

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1. Eligibility for Returns

• Items must be returned within 14 days of the delivery date.

• Products must be unused, unworn, and in their original packaging with all tags, manuals, and accessories.

• Proof of purchase (receipt or order number) is required.

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2. Non-Returnable Items

• Personalized or engraved items

• Gift cards

• Items damaged due to misuse or accidents

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3. How to Initiate a Return

To request a return, please contact our support team at support@quantumboltpc.com with your order number and reason for return. We will provide return instructions and a return authorization (RMA).

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4. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective item).

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5. Exchanges

We offer product exchanges for items that arrive defective or damaged. Please contact us within 7 days of receiving your item to arrange an exchange.

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6. Return Shipping

• Customers are responsible for return shipping costs unless the product was faulty or incorrect.

• We recommend using a trackable shipping service or purchasing shipping insurance.

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For further assistance, please contact:
📧 Email: support@quantumboltpc.com
📍 Address: 19 Darlington Rd, Richmond DL10 7BD, United Kingdom
🌐 Website: quantumboltpc.com